I had the "pleasure" of walking through a Best Buy today(/s):
-Although I was slightly impressed by their revamped sales floor/merchandising updates(definitively a very expensive refresh); their limited 2 week refund policy disappointed me compared to the industry standard(>30 days). -I walked past several "associates" who either avoided eye contact, or quickly changed direction. -One employee that I was able to track down, who was unshaven and had a unique oder, came off condescendingly when answering a question: as if I insulted his intelligence by asking him for clarification.
-I am able to recall a very similar experience when questions about the SONY & MFST consoles (Xbox/PS3) in my local Game Stock (GME-2012). This company is a DOG--- and should be trading at no more than 25 by 2023. If you scan any UPC and look for similar items (AMZN,COST,newegg)- you can find the same quality for 15-20% less.
Maybe the uniformed consumer will keep them afloat for 12-18 months; but at the very least, please don't carry a long position in this!!
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